FAQ

You will find answers to most of your questions here:

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.

Where are your products manufactured?

Our products are manufactured in small batches in Melbourne, Australia. We carefully select natural ingredients, organic where possible, which are mainly sourced locally.

Is your product vegan?

Our skincare is not vegan as we use beeswax and pearl powder.Our room mist and cleaning spray are vegan.

Is your moisturiser good for acne?

Our moisturiser uses oils which are generally unsuitable for acne-prone skin.

Does your moisturiser have an SPF?

While coconut oil can provide a natural SPF of around 4, the cream is not recommended for use as a sunscreen.

Is your moisturiser ok for sensitive skin?

Yes! It is perfect for sensitive skin as there are no irritants or unnatural ingredients. In fact, the moisturiser can provide soothing relief to heat rash and eczema.

Can guys use your products?

Of course! Our skincare is suitable for men and also suitable for children and babies.

Oooops! I used the cleaning spray on granite. Will it cause damage?

The cleaning spray will not damage stone surfaces. As it contains vinegar, it can dull the surface of stone with frequent use.

Australian made natural skincare made in small batches